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Trainers Rollers Trainer Accessories Bike Racks Q-R Skewer Nut Reviews Services |
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1up USA Guarantee/Warranty 100 % money back guarantee--if you don't love it, send it back for a full refund 1up Trainers and 1up Ultra-Racks have a 100% warrantee for life |
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Guarantee If you are not completely satisfied with your 1up Trainer, Kurt Trainer, or 1up Ultra-Rack, you may return it for a full refund, including your return shipping costs (US 48 only). Returns must be shipped back within 60 days of delivery for a full refund. Pre-Paid Return Labels To return a 1up Trainer, Kurt Trainer, or 1up Ultra-Rack you can request from us a pre-paid UPS return label sent to you via e-mail or US Mail. This applies only to customers shipping from the US Continuous 48 States. When the product is received your credit card will be refunded the full amount of the purchase. This allows you to try one of the above products at no cost to you. All shipping costs are paid by 1up USA. Returns must be shipped back within 60 days of delivery for a full refund. All other products can be returned for a full refund within 60 days of delivery. |
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Warranty
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The 1up CPR A-2000 Bicycle Trainer and the 1up Ultra-Rack have a lifetime warranty. If any part breaks or wears out, we will replace it for free for life. If your trainer or rack needs repair and must be shipped back, you can request from us a pre-paid UPS return label sent to you via e-mail or US Mail. This applies only to customers shipping from the US Continuous 48 States. All shipping costs are paid by 1up USA. The 1up Trainer and 1up Ultra-Rack have the best warranty and guarantee in the industry. We build quality products and stand behind them. |
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Have a question? Call Toll-Free 888-663-8726 (USA only) |
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1up USA LLC |
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email:
email@1upusa.com |