1up USA Trainer FAQ

MY TIRE SQUEAKS/SLIPS. Often times the tire squeaks or slips simply because there is oil or grime on it from outdoor riding.  Often Windex works best for removal.  Simply wipe the tire and aluminum roller with Windex and the problem should stop.  Another main cause is the brand of tire.  Extremely soft tires such as all Michelins, or some Bontragers are so soft, they will squeak or slip and eventually start to shred!  You should not use these tires on trainers.  Any inexpensive, hard rubber compound tire will work.  Your local bike shop should help or we do offer tires on our website.   http://www.1upusa.com/1upusatires.htm

HOW TIGHT SHOULD I SET THE ROLLER? The roller should only be tight enough to keep the wheel from slipping.  The best way to test this is to hold the tire with one hand and hold the trainer roller with the other.  Try turning the wheel without allowing the roller to turn.  You will always be strong enough to move the wheel but you can feel how much effort it takes to do so. 

SHOULD I USE THE SKEWER YOU PROVIDE? There are so many different types of skewers on the market, it is hard to know if your skewer will work or not.  The skewer we send has tapered ends to fit perfectly in the trainer cups.  To switch out your skewer, simply flip the handle and unscrew the nut.  Slide your skewer out and slide ours in its place.  The rear wheel will not come off and nothing will fall apart as long as you don't move the bike while the skewer is out.

HOW CAN I CHANGE THE RESISTANCE? Just as the road, changing gears is the way you change the amount of resistance you wish to feel.  Generally, you want to keep your speed and cadence at the same level you would on the road.(usually 18-20 mph and 85-100 rpms)

IS THE TRAINER AVAILABLE IN STORES? Our trainer is only available through our website.  We do not have dealers or distributors.  This allows us to offer a quality product at a competitive price.

MY TRAINER IS TOO EASY/TOO HARD.  Depending on the type of bike you are using, your resistance can vary.  A road bike with a gear ratio 53/11 will produce a much higher resistance than a mountain bike with a small 1.25", 26" wheel with a gear ratio of 44/13.  A mountain bike with these configurations will feel easy on any brand of trainer.  Most riders train with a cadence of 85-100 rpms and maintain their speed at about 18-20 mph.